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Aide / FAQ

Aide / FAQ

Many thanks for purchasing a Netload Premium account. It can take up to 30 minutes for a payment to be reflected on our servers. If you have already waited more than 30 minutes and your account has not yet been upgraded, please fill out the following form. We will answer your query as soon as possible.



Paysafe Cards are sold in many European countries in shops, stations, Lotto agents, and mobile card vending machines. To find a seller in your area, you can search on Paysafe's website or use their app (Android, iPhone, Vodafone, Blackberry).
Sales Locations
After choosing Paysafecard as your payment method, a form appears for you to enter your Paysafecard PIN. By clicking on "Enter More PINs," you can enter up to ten PINs.